This is how companies use hellomateo in everyday life and what works better as a result
Here you can find real success stories from various industries, with clear use cases and concrete results.
success stories
An overview of all success stories
Optician
Augenoptik Hauptsache Scharf: Mit hellomateo Zeit sparen und Kunden durch WhatsApp-Automatisierung begeistern
- 24/7 availability
- Stress-free weekend planning
- Full schedules
Furniture & kitchen shops
Walgenbach improves service processes and increases customer proximity with hellomateo
- 81% opening rate for WhatsApp messages
- 30 new Google reviews per month
- Significantly fewer inquiries about delivery dates
Medical supply stores
Sanitätshaus Nehls increases customer availability and simplifies customer inquiries with hellomateo
- 80% response rate for home visits
- 87% opening rate for WhatsApp messages
- Significantly more precise repair requests through photo upload
Ecommerce
Oui increases sales by > 400% with WhatsApp marketing from hellomateo
- 458% sales growth compared to the previous year
- 83% opening rate in the WhatsApp channel
- 661% growth of the customer base in the WhatsApp channel
Hearing care professional
Hörsysteme Braun reduce missed appointments and strengthen customer loyalty with hellomateo
- 96% opening rate for WhatsApp messages
- Noticeably fewer missed appointments
- Only 5.0 star reviews on Google
Hearing care professional
VEHR Hörakustik inspires customers and streamlines processes thanks to automated customer communication via hellomateo
- 96% opening rate for WhatsApp messages
- Noticeable relief in everyday working life
- Stronger customer loyalty through personal communication
Hearing care professional
Haller Hörakustik strengthens customer communication and service quality with hellomateo
- 84% opening rate
- 5.0 stars Google reviews in both stores
- Significantly fewer missed appointments
Hearing care professional
Glücklich Hören increases adherence to schedules and customer feedback with location-specific WhatsApp communication via hellomateo
- 84% opening rate on WhatsApp
- Significantly higher adherence to appointments due to active confirmations, cancellations and postponements via WhatsApp
- Noticeable relief for teams due to fewer phone calls and better planning in day-to-day business
Furniture & kitchen shops
Electroplus Küchenplus KARL is a local specialist retailer for household appliances and kitchen furniture in Rheinbach.
- 4.9 stars Ø Google rating
- 83% opening rate on WhatsApp
- High acceptance among all age groups
Autohaus Lutz increases Google ratings and optimizes workshop utilization with hellomateo
- 90% opening rate
- 35% response rate
- 5-10 new Google reviews per week
Hearing care professional
auric digitizes the customer journey and is already relieving 45 locations with automated WhatsApp communication via hellomateo
- 4.9 Google average rating
- 88% opening rate
- 45 active locations
Optician
Optik Eberle simplifies customer communication with hellomateo
- 86% opening rate for WhatsApp messages
- Significantly reduced missed appointments
- 4.9 star average rating on Google
FAQ
Frequently asked questions
Luke Kulskar
Christopher Eichholz
Niklas Soestmeyer
Maurice Kraatz
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Which KPIs are typically improved?
Which industries do the examples shown come from?
How quickly can comparable results be achieved?
Are the results presented representative?