Marketing that really resonates with your recipients in Messenger

Reach your customers where they are active every day. With WhatsApp newsletters, automated campaigns, and intelligent segmentations, you can turn reach into real relationships and contacts into loyal customers.

Termin vereinbaren

Why messenger marketing is crucial today

Email boxes are overflowing. Social media reach is becoming more expensive. Traditional banner advertising is losing its effect.

At the same time, customers expect direct, personal communication. Quick Relevant mobile

This is exactly where hellomateo comes in.

With hellomateo, you don't use WhatsApp as a gimmick, but as a full-fledged marketing channel. You combine high opening rates with CRM logic, automation and clean opt-in management.

The result:

More visibility. More interaction. More trust.

Messenger marketing is not a short-term trend. It is the direct connection to your existing customers.

{{KPIs}}

85— 95% opening rate

WhatsApp messages are almost always read. Your message doesn't end up in spam, but directly in the everyday life of your customers.

Up to 5% conversion rate

Personalized messenger campaigns convert significantly more than classic newsletters.

Ø 90 seconds response time

Messengers enable real dialogue. Customers react faster and interact more actively.

Marketing along the entire customer journey

With hellomateo, you can send individual campaigns or set up complete customer journeys. Examples:

  • Product launches with early access
  • Restock notifications
  • Event-based shopping cart abandonment messages
  • Automated follow-ups after purchases
  • Reactivate inactive customers
  • Thanks to segmentation, you can reach exactly the right target group with the right message.
  • And because everything comes together in a central mailbox, your team never loses track of things.

Why marketing is easier with hellomateo

{{benefits}}

Accurate segmentation

Create audiences based on behavior, location, purchase history, or interactions.

Automated campaigns

Automatically trigger messages with events from your industry system and more.

GDPR-compliant implementation

Opt-In Management, EU Server and WhatsApp Business API ensure legally secure use.

Integration instead of an isolated solution

Marketing doesn't work in isolation.

hellomateo can be integrated into existing systems. CRM, shop systems, appointment booking or automation tools can be connected.

This creates continuous processes from initial contact to long-term customer loyalty.

Messenger thus not only becomes a communication channel, but also a strategic part of your marketing stack.

Expand your marketing with post campaigns too

We are convinced that WhatsApp is the strongest digital marketing medium today. Direct, personal and with an enormous opening rate.

However, if you don't have a cellphone number for your customers, there is no reason to worry. With hellomateo, you can also reach your target group by post. This ensures that your campaigns are still delivered, noticed and activated.

At the same time, we give your customers direct access to your WhatsApp channel via an integrated QR code. In this way, an analog contact becomes a digital one, so that future campaigns can be conveniently received via WhatsApp.

With our solution, you get complete fulfillment from a single source. We take care of the paper, printing, packaging and shipping for you. You don't have to worry about anything and can focus entirely on your marketing.

functions

Features for all your customer communications

hellomateo combines messaging, automation and omnichannel strategies in a platform that was developed specifically for local companies.

Inbox

Bundle all messages from WhatsApp, Instagram, email and other channels in one inbox. Your team works in a structured way, assigns calls and keeps track of everything at all times.

Automated customer journeys

Create automated message routes that start with events defined by you. In this way, you support prospects and existing customers in a targeted manner along their entire customer journey.

AI Telephony

Answer calls automatically, even outside of your opening hours. The AI answers questions, documents conversations and passes on important concerns to your team.

AI assistant in chat

Get recurring inquiries answered automatically. The AI supports your team in chat, reacts immediately and remains individually tailored to your company.

Customer and contact management

Manage all contacts centrally, segment target groups flexibly and respond to every request with full context. This makes communication personal and efficient.

Live chat

Integrate a chat directly on your website and enable real-time contact. Visitors reach you immediately and your team answers centrally from the inbox.

Assessment management

Request reviews automatically and keep an eye on new reviews. In this way, you strengthen your visibility on Google and actively protect your online reputation.

WhatsApp newsletter

Send personalized campaigns directly from your customer's messenger. With a high opening rate, you can reach your target group reliably and without spam folders.

Postal delivery

Complement digital campaigns with automated letter delivery. In this way, you can also reach customers without messengers and combine online and offline communication.

Insights

Keep an eye on metrics such as open rates, responses, and conversions. With clear reports, you can see which measures are working and where there is potential for optimization.

Integrations

Integrations Connect hellomateo with your industry system, CRM, shop or other tools. Data is automatically synchronized and your processes run efficiently in the background.

More revenue. Less effort. With hellomateo.

Test hellomateo free of charge or get a personal consultation showing you how to integrate hellomateo into your industry.

Try it for free
success stories

Our satisfied customers report on these successes

Augenoptik Hauptsache Scharf: Mit hellomateo Zeit sparen und Kunden durch WhatsApp-Automatisierung begeistern

Augenoptik Hauptsache Scharf: Mit hellomateo Zeit sparen und Kunden durch WhatsApp-Automatisierung begeistern

  • 24/7 availability
  • Stress-free weekend planning
  • Full schedules
Read the success story
Walgenbach improves service processes and increases customer proximity with hellomateo

Walgenbach improves service processes and increases customer proximity with hellomateo

  • 81% opening rate for WhatsApp messages
  • 30 new Google reviews per month
  • Significantly fewer inquiries about delivery dates

Read the success story

„Our customers are really taking it very well. Everything is very quick: You write to us, we can answer when it's convenient for us — and customers answer when they have time. I'm thrilled!“

Christin Haupt

Christin Haupt
Proprietor

FAQ

Frequently asked questions

Luke Kulskar
Luke Kulskar
Christopher Eichholz
Christopher Eichholz
Niklas Soestmeyer
Niklas Soestmeyer
Maurice Kraatz
Maurice Kraatz

Book a non-binding consultation

We would be happy to introduce hellomateo to you in a personal call.

Book a consultation

Or send us an email:

sales@hellomateo.de

Where can I see the results of my campaign?

What does mail delivery include?

How is WhatsApp different from email marketing?

Do I need technical expertise?

Which companies is messenger marketing suitable for?

Is marketing with hellomateo GDPR-compliant possible?

What is WhatsApp marketing exactly?