Sales that answers before someone else does
With hellomateo, you can reach leads and customers where they really respond. Faster exchange, less process friction and more transactions through direct communication in the messenger.
Why modern sales is dialogue-oriented
Traditional sales are losing speed. E-mails go unanswered, phone calls end up in the mailbox and forms create unnecessary hurdles.
Customers today expect direct communication. They want quick answers, easy appointments and clear information. Messengers such as WhatsApp have long since established themselves in everyday private life. This is also where there is an enormous advantage in sales.
hellomateo turns messenger communication into a structured sales process. Leads are not only contacted, but actively supported. From initial contact to contract conclusion.
What is specifically changing in sales
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Higher response speed
Messages are usually read within a few minutes. This significantly speeds up decision-making processes.
Fewer no shows
Appointment confirmations and reminders in Messenger are perceived much more reliably than e-mail reminders.
Shorter sales cycles
Quick exchange of information reduces waiting times and speeds up transactions.
From lead to deal in Messenger
With hellomateo, the entire sales process can be mapped in a structured way. Leads can be automatically qualified. Questions are clarified in the chat. Appointments are coordinated directly. Documents can be sent easily.
Integrations with CRM systems synchronize contacts and document activities. In this way, your sales remain transparent and comprehensible at all times.
Messengers are no substitute for a strategy. They reinforce them. The channel ensures speed, the structure comes from processes and automation.
Three reasons why messengers work in sales
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Personal and direct contact
Communication takes place on equal footing. This creates trust and reduces distance in the sales process.
Quick decisions
Questions are clarified directly. Information does not have to be requested multiple times.
Automated processes
Appointment confirmations, reminders, or follow-ups run in the background while your team focuses on closing.
Integration instead of an isolated solution
Sales is never isolated. Marketing generates leads, support looks after existing customers and the CRM maps the pipeline.
hellomateo seamlessly integrates messenger communication into existing systems. This prevents media breaks.
Leads from forms or ads can be automatically converted into conversations. Appointments can be connected to calendar tools. Conclusions of contracts can be documented and recorded in CRM.
The result is a sales department that works less manually and is closer to the customer at the same time.
Features for all your customer communications
hellomateo combines messaging, automation and omnichannel strategies in a platform that was developed specifically for local companies.
Inbox
Bundle all messages from WhatsApp, Instagram, email and other channels in one inbox. Your team works in a structured way, assigns calls and keeps track of everything at all times.
Automated customer journeys
Create automated message routes that start with events defined by you. In this way, you support prospects and existing customers in a targeted manner along their entire customer journey.
AI Telephony
Answer calls automatically, even outside of your opening hours. The AI answers questions, documents conversations and passes on important concerns to your team.
AI assistant in chat
Get recurring inquiries answered automatically. The AI supports your team in chat, reacts immediately and remains individually tailored to your company.
Customer and contact management
Manage all contacts centrally, segment target groups flexibly and respond to every request with full context. This makes communication personal and efficient.
Live chat
Integrate a chat directly on your website and enable real-time contact. Visitors reach you immediately and your team answers centrally from the inbox.
Assessment management
Request reviews automatically and keep an eye on new reviews. In this way, you strengthen your visibility on Google and actively protect your online reputation.
WhatsApp newsletter
Send personalized campaigns directly from your customer's messenger. With a high opening rate, you can reach your target group reliably and without spam folders.
Postal delivery
Complement digital campaigns with automated letter delivery. In this way, you can also reach customers without messengers and combine online and offline communication.
Insights
Keep an eye on metrics such as open rates, responses, and conversions. With clear reports, you can see which measures are working and where there is potential for optimization.
Integrations
Integrations Connect hellomateo with your industry system, CRM, shop or other tools. Data is automatically synchronized and your processes run efficiently in the background.
More revenue. Less effort. With hellomateo.
Test hellomateo free of charge or get a personal consultation showing you how to integrate hellomateo into your industry.
Our satisfied customers report on these successes
Augenoptik Hauptsache Scharf: Mit hellomateo Zeit sparen und Kunden durch WhatsApp-Automatisierung begeistern
- 24/7 availability
- Stress-free weekend planning
- Full schedules
Walgenbach improves service processes and increases customer proximity with hellomateo
- 81% opening rate for WhatsApp messages
- 30 new Google reviews per month
- Significantly fewer inquiries about delivery dates
Frequently asked questions
Book a non-binding consultation
We would be happy to introduce hellomateo to you in a personal call.
Or send us an email:
Which KPIs can be improved by connecting WhatsApp in the sales process?
How quickly can I start?
Does Messenger replace traditional distribution?
Can I connect my CRM?
Is messenger communication suitable for every industry?
Can WhatsApp be used in sales in compliance with GDPR?
Are messengers also useful in B2B sales?