Increase customer loyalty via messengers like WhatsApp!

Design digital customer journeys: From first contact and targeted marketing campaigns to increasing reviews and first-class service.

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| 4.6 stars | 100+ ratings

1,500+
B2B customers

The solution for your industry!

Choose your industry and we'll show you how you can use hellomateo!

Scalable customer communication for large companies.

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Convert leads better with WhatsApp!

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Increase resupply rate via WhatsApp - completely automated!

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Digital WhatsApp customer journeys for opticians!

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Automated insurance check via WhatsApp!

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Digital customer journeys for the furniture trade.

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WhatsApp marketing for modern retailers!

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Automated WhatsApp marketing for fashion retailers!

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Data protection-compliant WhatsApp solution for patient communication.

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Data protection-compliant WhatsApp communication for e-prescriptions.

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Three steps in your digital customer journey!

Be visible and arouse interest!

With Mateo you collect more reviews and become more visible! Arrange a consultation.

Collect 3x more Google reviews with Mateo!

Get more customer inquiries via your website!

WhatsApp Newsletter

Reach your customers with a 98% open rate.

Convert prospects to customers effectively!

With Mateo, you can keep an eye on all customer inquiries and automate your sales processes! Arrange a consultation.

Get more customer enquiries via your website!

Central mailbox

All requests in one central location!

Request important customer information directly!

WhatsApp Newsletter

Reach your customers with a 98% open rate

Delight existing customers automatically!

Offer your customers an outstanding customer experience with Mateo! Arrange a consultation.

Accompany the entire customer journey digitally!

Mateo seamlessly with existing systems.

Central mailbox

All customer messages in one place!

Pre-qualify customer requests with chatbots.

Why WhatsApp!

WhatsApp is the most popular messenger in Germany. 8 out of 10 end users would also like to interact with companies on the platform!

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🙋🏽‍♀️

2

billion
‍

WhatsApp users worldwide!

🔐

100%

GDPR compliant in 🇩🇪!

⌚️

+90%

Open rate on WhatsApp!

Building blocks for long-term customer loyalty

Everything in one place

Mateo bundles news from different channels in one central location!

Working together effectively

Effective teamwork thanks to assignments or markings directly in Mateo!

Collect information

With Mateo forms, relevant information can be requested completely automatically!

High opening rate

WhatsApp messages achieve open rates of up to 98% - 4x more than email!

Intelligent segmentation

Customer groups can be created directly in Mateo using contact attributes!

Automated campaigns

Ongoing campaigns such as birthday greetings can be sent automatically!

Appointment reminders

Send appointment reminders directly to customers via WhatsApp with a 98% open rate.

Customer trips

Mateo Live campaigns can be used to automate the entire customer journey.

Service automation

Automatically remind existing customers of inspection or service appointments, for example.

Local visibility

More reviews means more visibility. So you will be found better locally!

The way to 4.9 stars

Bad reviews are not published on the Mateo review page.

Automated collection

With Mateo Live campaigns, reviews can be requested automatically.

Industry software

Mateo offers native integrations with numerous industry ERP systems!

Integration software

With integration software such as Zapier, you can integrate Mateo directly into your processes.

API - Interface

All other integrations can also be built via our API interface.

Achieve even more with hellomateo Next Gen 2.0!

With the

Mobile app

be even more accessible on the move!

Next Gen 2.0

With the Web Widget you will receive more requests via your website!

Automated customer journeys with

hellomateo Journeys

    

Insights

for data-driven, rational decisions!

With the

hellomateo AI

Answer customer inquiries faster!

Forms

to automatically request feedback and customer data with WhatsApp chatbots.

100% data protection compliant

In < 2 Wochen einsatzbereit

Get started with Mateo now!

100% data protection compliant

In < 2 Wochen einsatzbereit

Integrations for your processes

Automate your business processes effectively thanks to Mateo's integrations with numerous industry systems or automation tools.

Over 1,500 companies trust us!

View all references

"The campaign was a complete success. We were already partially empty on Saturday."

Sebastian Heppel

Managing Director Mode Heppel

Fashion Heppel

"Great team, awesome interface, top UX!"

Paulina Hafner

Head of Growth

START Global

"It's great how you respond to the needs of your customers."

Emine Heuter

Corporate Communications

ILM - Offenbach Trade Fair

With Mateo and GDPR-compliant WhatsApp communication, we have another effective building block for our member communication strategy.

Torsten Racky

Head of Corporate Marketing

MHK Group AG

The most effective, flexible and direct communication channel to our 1400 participants!

Frederik Hamacher

Chairman of the Board

Q-Summit

This allows us to communicate with our customers with almost no wastage.

Salvatore Lappe

Controller

Kaenders fashion house

Get started with Mateo now!

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