Increase customer loyalty via messengers like WhatsApp!

Design digital customer journeys: From first contact and targeted marketing campaigns to increasing reviews and first-class service.
heyData trusted logo
| 4.6 stars | 100+ ratings
1,500+
B2B customers
Three steps in your digital customer journey!

Why WhatsApp!

WhatsApp is the most popular messenger in Germany. 8 out of 10 end users would also like to interact with companies on the platform!
🙋🏽‍♀️

2

billion

WhatsApp users worldwide!

🔐

100%

GDPR compliant in 🇩🇪!

⌚️

+90%

Open rate on WhatsApp!

Mateo for your industry
BUSINESS

Enterprise

Mateo offers scalable communication solutions for large companies and enterprises. Used by R+V, BESTSELLER and more.

BUSINESS

Retail trade

WhatsApp marketing and digital customer journeys with Mateo for retail. Can be integrated into existing merchandise management systems!

BUSINESS

Finance and insurance

Innovative customer contact via WhatsApp - fully data protection compliant for insurance companies. Used by industry pioneers like R+V!

BUSINESS

Automotive industry

Automatically remind customers of upcoming inspections and speed up sales processes. Quite simply via WhatsApp!

BUSINESS

Hearing acoustician

How to increase the resupply rate via WhatsApp - completely automated!

BUSINESS

Optician

Cover the entire customer journey digitally via WhatsApp with Mateo - 100% automated.

BUSINESS

Fitness

How to use WhatsApp in your gym to convert leads better!

Building blocks for long-term customer loyalty
Everything in one place
Mateo bundles news from different channels in one central location!
Working together effectively
Effective teamwork thanks to assignments or markings directly in Mateo!
Collect information
With Mateo forms, relevant information can be requested completely automatically!
High opening rate
WhatsApp messages achieve open rates of up to 98% - 4x more than email!
Intelligent segmentation
Customer groups can be created directly in Mateo using contact attributes!
Automated campaigns
Ongoing campaigns such as birthday greetings can be sent automatically!
Appointment reminders
Send appointment reminders directly to customers via WhatsApp with a 98% open rate.
Customer trips
Mateo Live campaigns can be used to automate the entire customer journey.
Service automation
Automatically remind existing customers of inspection or service appointments, for example.
Local visibility
More reviews means more visibility. So you will be found better locally!
The way to 4.9 stars
Bad reviews are not published on the Mateo review page.
Automated collection
With Mateo Live campaigns, reviews can be requested automatically.
Industry software
Mateo offers native integrations with numerous industry ERP systems!
Integration software
With integration software such as Zapier, you can integrate Mateo directly into your processes.
API - Interface
All other integrations can also be built via our API interface.

Integrations for your processes

Automate your business processes effectively thanks to Mateo's integrations with numerous industry systems or automation tools.

Over 1,500 companies trust us!

View all references
"The campaign was a complete success. We were already partially empty on Saturday."

Sebastian Heppel

Managing Director Mode Heppel
Fashion Heppel
"Great team, awesome interface, top UX!"

Paulina Hafner

Head of Growth
START Global
"It's great how you respond to the needs of your customers."

Emine Heuter

Corporate Communications
ILM - Offenbach Trade Fair
With Mateo and GDPR-compliant WhatsApp communication, we have another effective building block for our member communication strategy.

Torsten Racky

Head of Corporate Marketing
MHK Group AG
The most effective, flexible and direct communication channel to our 1400 participants!

Frederik Hamacher

Chairman of the Board
Q-Summit
This allows us to communicate with our customers with almost no wastage.

Salvatore Lappe

Controller
Kaenders fashion house

Features that take your company forward

Journeys

Automate your customer journey via WhatsApp and Mateo with Journeys!

Web Widget

With the Web Widget you will receive more requests via your website!

Mobile app

You can also access customer messages at any time via the mobile Mateo app.

Forms

With Mateo forms, you can request information from your customers directly in WhatsApp.

Get started with Mateo now!

100% data protection compliant
In < 2 Wochen einsatzbereit

Get started with Mateo now!

Mateo Blog

No items found.
No items found.
No items found.
No items found.
Img arrow
Img arrow