Packages and prices at a glance
Choose the package that fits your company size and requirements.
100% GDPR
conforming
AI security
No use of your data for model training
Made in Germany
compliant with data protection
Premium
Communication and marketing for medium-sized teams.
1 location
Central mailbox
WhatsApp newsletter
Automated campaigns
API access and integrations
89%
Opening rate on WhatsApp campaigns
Business
Marketing automation for innovative companies.
Up to 3 locations
Everything from Premium plus:
Automated campaigns
API access and integrations
AI assistant chat
AI assistant phone
Postal campaigns
17.000
Nachrichten an zwei Festivaltagen.
Business Plus
AI-assisted communication for growing companies.
Up to 3 locations
Everything from business and:
AI assistant chat
AI assistant phone
Mailing campaign delivery
Priority Support Level
Account manager
1.000+
Automatisierte Nachrichten pro Monat.
Enterprise
Perfect for large companies with specific requirements.
Up to 10 locations
Everything from Business Plus plus:
AI assistant chat
AI assistant phone
Mailing campaign delivery
Priority Support Level
Account manager
89%
Opening rate on WhatsApp campaigns
Do you have complex requirements?
Individual system integrations
Unlimited locations and users
Priority support and dedicated point of contact
Premium
Business
Business Plus
Enterprise
Overview
Integrations
Sites
1
3
3
10
Numbers
1
3
3
10
Employee accounts
10
30
30
100
Ducts
WhatsApp, email, SMS, Instagram, Facebook
WhatsApp, email, SMS, Instagram, Facebook
WhatsApp, email, SMS, Instagram, Facebook
WhatsApp, email, SMS, Instagram, Facebook
Mailing
AI assistant
Model Company/Industry-ready software
Active contacts
Unlimited
Unlimited
Unlimited
Unlimited
Single Sign On
Product components
Inbox
Bundled inbox
Templates
Chat labels
Staff assignment
Mobile app
Internal notes
WhatsApp newsletter
Link click tracking
Opt-In process
Target groups/segments
Performance metrics
Assessment management
Google connection
Send review requests
Manage reviews
Automations
Customer journeys
Industry-ready customer journeys
Omni channel delivery (letter, WhatsApp, email)
Location management
Authorization concept
Location-based analytics
AI assistant in chat
Availability per package
Add-On
Add-on
Select 2 from AI Assistant in Chat, AI Telephony, and Postal Campaigns
Number of assistants
1
2
Global knowledge database
Ducts
WhatsApp, Facebook, Instagram
WhatsApp, Facebook, Instagram
WhatsApp, Facebook, Instagram
WhatsApp, Facebook, Instagram
Adjust personality
Email summary
AI telephony in chat
Availability per package
Add-On
Add-on
Select 2 from AI Assistant in Chat, AI Telephony, and Postal Campaigns
Languages
multilingual
multilingual
multilingual
multilingual
Prompt-based redirection
Adjust speech rate
Number
1
2
Ducts
WhatsApp & landline
WhatsApp & landline
WhatsApp & landline
WhatsApp & landline
Adjust personality
Postal campaigns
Availability per package
Add-on
Select 2 from AI Assistant in Chat, AI Telephony, and Postal Campaigns
Designs
Standard
Standard
Standard
Creating the letter design
3
3
Postal campaigns in customer journeys
Postal templates
Fullfillment (printing, packaging, shipping)
Analytics
Campaign delivery
Postal evaluation
Opt-In Management
Web Widget
Web Widget
Link integration
Flexible design
Integrations
Native
API access
Zapier/Make/n8n
Individual integration development
Onboarding
Industry-specific onboarding
Personal onboarding & technical setup
Employee training
Bookable
Bookable
Bookable
Bookable
Support
Telephone
Chat
Customer Success Manager
Individual account manager
Support level
Basic
standard
standard
Priority
Regular check-ins
Message fees
Incoming
Free
Free
Free
Free
Outgoing
0,05€ to 0,11€
0,05€ to 0,11€
0,05€ to 0,11€
0,05€ to 0,11€
AI-generated answers
1000
2000
That's why customers choose hellomateo
All channels in one platform
WhatsApp, Instagram, e-mail and even postal delivery run centrally in one solution.
Automated customer trips with system
WhatsApp, Instagram, e-mail and even postal delivery run centrally in one solution.
Deep industry knowledge instead of standard software
Whether it's a car dealership, fashion retailer, ophthalmology or hearing acoustics. The hellomateo team knows your industry.
Actively manage reviews and reputation
Collect new Google reviews regularly, recognize critical feedback early on and keep control of your public image.
DSGVO compliant and made in Germany
Server location in Germany, clear data protection structures and full transparency.
Non-binding demo
In the demo, we'll show you specific use cases for your company and you can ask us all your questions.
Frequently asked questions
Book a non-binding consultation
We would be happy to introduce hellomateo to you in a personal call.
Or send us an email:
Can I test hellomateo in advance?
Is there onboarding or support?
Is the AI assistant included in the price?
Are there any additional costs for WhatsApp messages?
What is the price of hellomateo made up of?