hellomateo Demo

Yes, data protection is a top priority for us, which is why hellomateo is fully GDPR-compliant.

The following communication channels can be integrated with hellomateo: WhatsApp, Facebook Messenger, Google Business Chat, SMS, email and Instagram Direct Messages

The price depends on the desired number of users, channels and phone numbers. The starter package costs €79 per month. You can find more information in the menu above under "Price".

Meta charges various costs per conversation (24h time window) for the use of the WhatsApp Business API interface. The following prices currently apply in Germany:Service conversation (started by a customer): free of chargeAdministration (initiated by the company, contains important customer information): 4.56 centsAuthentication (verification codes/ OTPs): 6.36 centsMarketing: (initiated by the company, contains promotional messages): 11.31 cents

Central user interface: 6 different communication channels in one omnichannel inbox. Hellomateo is clearly laid out, easy to use
and saves valuable working time.

Long-term customer loyalty: Retain customers with personal communication via WhatsApp and automated reminders.

More sales: More new customers, effective marketing, higher shopping basket value and better customer loyalty increase your sales

Integrations: Integrate hellomateo and WhatsApp into over 6,000 software programs, send fully automated messages and map digital customer journeys.

Newsletter marketing: Send GDPR-compliant newsletters via WhatsApp or SMS and benefit from open rates of over 95%.

Review management: Use hellomateo to automatically request online reviews from your customers and improve the Google average rating.

Yes, with hellomateo's AI assistant, companies can have incoming customer inquiries answered fully automatically. The AI assistant is not a simple FAQ bot, but a Large Language Model (LLM) that understands complex issues and can be individually trained and configured. AI functions are available with the Business Plus or Enterprise package.

hellomateo is suitable for small, medium-sized and large companies. The number of employees can be expanded as required in all packages. You can define team assignments, store notes in customer chats, define authorizations and much more.

Not only can over 6,000 software programs be integrated with Zapier in hellomateo, but also the most important industry systems of our customers. Please contact us to find out whether your preferred software can be linked with hellomateo.

You can easily book a free, no-obligation demo appointment by clicking on the "Make an appointment" button at the top right or by clicking on this link.