Use multiple WhatsApp accounts on one device at the same time [February 2025]

17.02.2025

5 Min. Lesedauer

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Christian Strauch
Christian Strauch
Co-Founder and CEO

There is great news for WhatsApp users, especially those who use WhatsApp not only privately but also for business. For years, users were the rule”one account per device“bound when it came to using WhatsApp. Those days are gone now! WhatsApp recently launched a new feature introduced, which makes it possible two accounts on the same smartphone to use. In this article, we'll show you how the furnishings Expires and which benefits the new feature comes with it.

The most important information summarized

  • Feature announcement: WhatsApp now allows the simultaneous use of two accounts on one device, which is particularly advantageous for users who want to separate private and professional communication.
  • prerequisites: A smartphone with multi-SIM or eSIM support and a second, active phone number are required.
  • Setup steps: In WhatsApp settings, a second account can be added and verified under “Account” or “User Profile” (depending on the device).
  • benefits: Using two WhatsApp accounts on one device enables a clear separation of professional and private communication, saves time and increases flexibility in everyday life.
  • WhatsApp announcement: From now on, two WhatsApp accounts can be used on the same smartphone

    It is a news that is enthralling a wide range of WhatsApp users! In which official blog The messaging giant has presented a function that allows two accounts — each with their own telephone numbers — to be operated simultaneously on a single device. For now, this feature is available for a maximum of two accounts, and switching between these accounts should be seamless. Finally, users no longer have to jump back and forth between logging in and out, or even lugging two separate smartphones with them for private and business calls.

    Zwei WhatsApp Konten auf einem Gerät
    WhatsApp owner Meta has announced that WhatsApp users can now use two accounts on one device (Source: whatsapp)

    The announcement is a boon for all those who have had to make do with workarounds and half-solutions so far. However, there are a few requirements to use this feature. You need a second phone number and a smartphone that supports multi-SIM or eSIM. In WhatsApp settings, you can then select the “Add account” option using the arrow next to the username.

    Instructions: Add a second WhatsApp account

    Perhaps you are one of the many people who have been eagerly awaiting this innovation. But how exactly do you add a second WhatsApp account? In just a few simple steps, you'll reach your goal:

    prerequisites

    Before you get started, make sure that your smartphone supports Multi-SIM or eSIM. You also need an additional, active phone number that is not yet linked to a WhatsApp account.

    Step 1: Open Settings

    Open WhatsApp and tap the three vertical dots at the top right to get to the menu. Select “Settings” here.

    Step 2: Navigate to the user profile

    Within the settings, you will find your profile picture and name. You should see a small arrow right next to it. Tap on it. Depending on the device, the setting can also be found under “Account” --> “Add account”.

    Step 3: Add account

    After tapping on the arrow, the “Add account” option appears. Select them.

    Step 4: Verification

    You'll be asked to enter the new phone number. Once entered, you will receive a verification code via SMS. Enter this into the app to complete the process.

    Step 5: Personalize

    You can now make individual settings for the new account. This includes both privacy and notification options. Adjust them to your liking.

    Ready!

    Voila, you've successfully set up a second WhatsApp account on your smartphone! Now you can seamlessly switch between both accounts without having to sign in and out each time.

    Benefits of having two WhatsApp accounts on one device

    The ability to use two WhatsApp accounts on a single device has a number of benefits. In this chapter, we'll look at why this feature is not just a technical gimmick, but a real asset for users.

    Vorteile von zwei WhatsApp Accounts auf einem Gerät
    With two WhatsApp accounts on the same device, you can work efficiently.

    Order and structure
    One main advantage lies in the clear separation between work and private life. Instead of a single message list that mixes work chats with private conversations, or instead of two smartphones, each with a WhatsApp account, you now have two separate WhatsApp accounts on one device. This makes it much easier to keep track of things.

    saving time
    Who doesn't know it? The constant back and forth between different accounts costs time and nerves. With the new function, there is no need to log in and out again and even use multiple devices.

    Flexibility and mobility
    Another advantage is the increased flexibility. You can now have both business and private chats on the go without having to carry two smartphones with you. This makes you more mobile and flexible in everyday life.

    Individual settings
    Each of the two accounts can be individually adjusted. From profile information to privacy settings, you can adjust everything to your liking. In this way, your business profile remains strictly professional, while you can be more relaxed in your private account.

    Important note: Even with these new features, the use of WhatsApp Business is not GDPR-compliant in the vast majority of cases. If you want to avoid the frequent warnings, severe penalties and expensive litigation costs that occur when you fail to comply with the GDPR (= use of the standard WhatsApp Business App), you should use the privacy-compliant WhatsApp Business Platform interface. All information about the GDPR when using WhatsApp can be found in our article”WhatsApp Business and GDPR“read up.

    It gets even better: Unlimited numbers, devices and users with the WhatsApp Business Platform

    Although this new feature is already a significant improvement, the features of WhatsApp Business for business use are still severely limited. With the WhatsApp Business Platform WhatsApp is turning into a highly professional messaging channel for companies.

    With this so-called application programming interface (API), companies can not only receive and answer unlimited WhatsApp messages from their customers, but also add any number of phone numbers and devices to the WhatsApp business account. On top of that, the WhatsApp Business Platform is the only way for companies to get 100% of WhatsApp GDPR- to be used in a compliant manner. In addition, fully automated WhatsApp newsletters sent to customers and message templates and chatbots are used to process customer inquiries highly efficiently. Even the Integrate WhatsApp with thousands of other software applications It's possible! You can find a useful overview of this in the table below.

    Funktion WhatsApp Messenger WhatsApp Business WhatsApp Business Plattform von hellomateo
    Versenden von Text-, Bild-, Sprachnachrichten & Dateien Ja Ja Ja
    Detailliertes Unternehmensprofil mit Produktkatalog Nein Ja Ja
    Diverse Tools (Textbausteine, automatische Antworten, Chatskategorisierung) Nein Ja Ja
    Chats löschen, archivieren, stummschalten oder anpinnen Ja Ja Ja
    Integration von Softwareanwendungen inkl. automatisiertem Nachrichtenversand Nein Nein Ja
    WhatsApp-Newsletter Nein Nein Ja
    Tiefgreifende Statistiken Nein Nein Ja
    DSGVO-Konform Nein Nein Ja
    Mehrere Nutzer pro Account Nein Nein Ja
    Mehrere Geräte pro Account Nein Ja, bis zu 5 Desktop-PCs Ja, unbegrenzt viele Smartphones & PCs
    Selbstständige Einrichtung Ja Ja Nein, Einrichtung über hellomateo
    iOS, Android und Web-Anwendung Ja Ja Ja
    Kostenlose Verwendung Ja Ja Nein, kostenpflichtig

    What are the benefits of the WhatsApp Business Platform in conjunction with hellomateo?

    Die WhatsApp Business Platform was developed for companies that want to inspire their customers with customer communication and marketing, maximize their sales and minimize internal workload. integrations with thousands of other software applications, WhatsApp newsletter marketing, unlimited scalability and flexibility, automatic responses, GDPR compliance, etc. — the WhatsApp Business Platform has so much to offer. Just arrange a free consultationto find out all the details Our customers know the following benefits particularly appreciated:

    Auflistung der Vorteile der WhatsApp Business Platform
    • Central user interface: hellomateo combines WhatsApp Business Platform, email, Instagram, SMS and Facebook Messenger in one central inbox. The intuitive user interface includes various tools for efficient customer communication and saves you valuable working time.
    • integrations: With hellomateo, you can use WhatsApp in integrate over 6,000 software programs and fully automated Customer trips create with invitations, order confirmations, shipping information, invoices, and reminders.
    • Newsletter marketing: Send GDPR-compliant Newsletter via WhatsApp or SMS and benefit from opening rates of over 95%.
    • Assessment management: hellomateo can Automatically request online reviews from your customers, which boosts your Google ranking and trust in your company.
    • Data protection: hellomateo meets all German and European Data protection requirements and offers end-to-end encryption for secure customer communication.
    • scalability: Our software is suitable for Businesses of all sizes and can be extended indefinitely depending on the package.
    • Diverse AI features: Our AI agent can automatically answer customer inquiries in chat, answer calls, help with the formulation of messages and much more.
    Arrange a non-binding and free consultation and we'll show you how hellomateo covers your communication needs! Simply book an appointment here or write to us via our web widget.
    QR-Code zur Newsletter Anmedlung
    Just click on the image or scan the QR code

    About the author

    Christian Strauch

    Co-Founder and CEO

    Christian Strauch is CEO and co-founder of hellomateo and is responsible for the strategic and operational management of the company. In his role, he is particularly responsible for sales, marketing and partners. Under his leadership, hellomateo has developed into a central tool for customer loyalty via WhatsApp, e-mail and letter for more than 2,000 companies.

    More about the author

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