How to use WhatsApp Business with two cell phones - instructions
07.05.2023
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Instructions: Set up WhatsApp Business on two phones
Setting up a WhatsApp business account on multiple mobile phones is relatively easy. Follow the steps described to use the WhatsApp Business account on multiple phones at the same time:
- First, you need to make sure that you have the latest version of WhatsApp Business installed on all phones that you want to use the account on.
- Open the app on your main device and go to Settings > Linked Devices. On some mobile phones, the “Linked devices” selection is also displayed directly as a menu item next to the “Settings”.
- Scan the QR code that appears on the screen with your other phone.
- As soon as you have scanned the QR code, your WhatsApp Business account is automatically activated on the other phone.
- Repeat this process for all other phoneson which you would like to use the account. The maximum number is currently limited to 4 devices.
Instructions: Remove linked cell phones
If you have already linked several cell phones, it is certainly also helpful to know how to remove them again. To do so, follow these instructions:
- Open WhatsApp settings
- Select the “Linked devices” menu item
- Select the phone you want to remove
- Click “unsubscribe”
Tips when using the WhatsApp business account on two mobile phones
Once you've set up your WhatsApp Business account on multiple phones, you can easily use it. However, keep in mind that some features are only available on the main device. This includes creating backups and changing settings.
Here are some tips and tips on how to best use your WhatsApp Business account on multiple phones:
- Use the main device for all important activities, such as creating backups and changing settings.
- Creating or viewing broadcast lists only works on the main device, not on accompanying cell phones.
- Use the other cell phones for everyday use, such as sending and receiving messages.
- Use the sync feature to make sure all devices are on the same page. You can find this feature in Settings > WhatsApp Web/Desktop > Sync.
- Use a stable Internet connection to ensure that your messages are delivered quickly and reliably and that your cell phones are always in sync with each other.
On which and how many devices can WhatsApp Business be used at the same time?
With the multi-device feature of WhatsApp and WhatsApp Business, you can connect up to four additional devices to your account at the same time. It doesn't matter whether they are cell phones, desktop PCs or laptops. While smartphones must have the app installed to use WhatsApp Business, WhatsApp can be used on your laptop or PC either via the desktop app or via WhatsApp web. In our article ”Use WhatsApp Business in a web browser and desktop application” We have described how to set up WhatsApp desktop and web.
Use WhatsApp Business with an unlimited number of devices, users, and phone numbers via the WhatsApp API
About the WhatsApp API interface From hellomateo, you can use your WhatsApp corporate account with any number of devices and an unlimited number of users. Even the number of phone numbers you can link to your WhatsApp business account is unlimited.
In addition, the WhatsApp Business API is the only way to use WhatsApp for customer communication in a GDPR-compliant manner.
Reading tip: In our article”WhatsApp Business GDPR“We have summarized all the background information and explain why WhatsApp Business is not compatible with the GDPR.
The Hellomateo WhatsApp API interface also offers many other benefits and revolutionizes your customer communication in dozens of aspects:
- Central user interface: hellomateo combines WhatsApp Business Platform, email, Instagram, SMS and Facebook Messenger in one central inbox. The intuitive user interface includes various tools for efficient customer communication and saves you valuable working time.
- integrations: With hellomateo, you can use WhatsApp in integrate over 6,000 software programs and fully automated Customer trips create with invitations, order confirmations, shipping information, invoices, and reminders.
- Newsletter marketing: Send GDPR-compliant Newsletter via WhatsApp or SMS and benefit from opening rates of over 95%.
- Assessment management: hellomateo can Automatically request online reviews from your customers, which boosts your Google ranking and trust in your company.
- Data protection: hellomateo meets all German and European Data protection requirements and offers end-to-end encryption for secure customer communication.
- scalability: Our software is suitable for Businesses of all sizes and can be extended indefinitely depending on the package.
- Diverse AI features: Our AI agent can automatically answer customer inquiries in chat, answer calls, help with the formulation of messages and much more.

Arrange a non-binding and free consultation and we'll show you how hellomateo covers your communication needs! Simply book an appointment here or write to us via our web widget.
About the author

Christian Strauch
Co-Founder and CEO
Christian Strauch is CEO and co-founder of hellomateo and is responsible for the strategic and operational management of the company. In his role, he is particularly responsible for sales, marketing and partners. Under his leadership, hellomateo has developed into a central tool for customer loyalty via WhatsApp, e-mail and letter for more than 2,000 companies.
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