The hellomateo blog
Here you will find in-depth know-how about WhatsApp, AI-supported customer communication, automation, existing customer marketing, messenger communication for companies.
Articles worth reading in particular
![Set up WhatsApp Business Auto Reply — Quick Guide [2025]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dd05228900f9fa9834bd4_whatsapp-automatische-antwort.avif)
Set up WhatsApp Business Auto Reply — Quick Guide [2025]
With automatic Reply messages Is there for them in the WhatsApp Business App provides a practical way to your customers in the digital chat channel automatically greet And in a flash one first reaction to show. Because day-to-day business is often stressful; you can't always respond personally to incoming messages and write back to the customer immediately.
But there are also many other reasons why it makes sense to use automatic reply messages when using the WhatsApp Business app. With this Quick guide Automatic answers are set up in a flash!

hellomateo Insights - In-depth analyses for data-based decisions
At hellomateo, we are in close contact with the users of our software and use their feedback to continuously develop and improve hellomateo. That is why we have recently integrated several new functions for analyzing, overview and evaluating a wide range of data into hellomateo. From now on, you will receive all relevant information about your customers, marketing campaigns, customer communication and your Google reviews at a glance. The information is presented in real time on clear dashboards and thus supports you in making strategic marketing decisions.
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How to use WhatsApp Business with two cell phones - instructions
WhatsApp is the most used messenger app worldwide and is not only used privately, but also increasingly by companies. With WhatsApp Business, companies have a version of the app available that is specifically tailored to the needs of companies.
The ability to use the account on multiple cell phones is of great importance for many companies, as this can increase flexibility and improve work processes. In this article, you'll learn how you too can set up and use your WhatsApp Business account on two or more mobile phones.
![Using WhatsApp Business with a landline number - Instructions [November 2024]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc5e52b27f0e820e3d2e_64d9f07e34316920371bb1ea_Festnetznummer%25201.avif)
Using WhatsApp Business with a landline number - Instructions [November 2024]
More and more companies rely on WhatsApp Business in customer communication and benefit from Opening rates up to 98% (Source: Aisensy.com) and one personal exchange with their customers. Particularly practical: WhatsApp Business can also be used with a Landline number use. In this article, you'll learn how the Setup with landline number works and what companies should pay attention to.
![How to use WhatsApp Business on multiple devices - Instructions [2025]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc5da239d0fb87a5560b_64d1208c28c7cbf1c3b88f39_Done%2520-%2520WhatsApp%2520Business%2520auf%2520mehreren%2520Gera%25CC%2588ten%2520nutzen%2520-%2520Anleitung.avif)
How to use WhatsApp Business on multiple devices - Instructions [2025]
WhatsApp has become an integral part of corporate communication. With WhatsApp Business customers can be reached efficiently and processes can be simplified. It is particularly practical Use on multiple devices, as it allows teams to work more flexibly. In this article, you'll learn how to your WhatsApp business account Connect with multiple devices and make optimal use of them.
![Use WhatsApp Business in a web browser and desktop application [September 2024]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc5dcab32e4e7a2674cd_64d9e8e4d6d6a3ceb025230f_WhatsApp%2520Business%2520auf%2520dem%2520Laptop%25201.avif)
Use WhatsApp Business in a web browser and desktop application [September 2024]
WhatsApp Business is being used by more and more companies for customer communication used. Just on desktop or in web browser Are customer inquiries clear clearer and more efficient edit as on the smartphone. In this article, you'll learn how to WhatsApp Business in a browser and as a desktop app Can use which differentials There are and what companies should pay attention to.
![WhatsApp Business Status: That's why companies shouldn't use it [December 2024]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc5c0b29fc034510e77f_657be93123ef04d5c7b0be31_whatsapp-business-status-titelbild.avif)
WhatsApp Business Status: That's why companies shouldn't use it [December 2024]
WhatsApp has over two billion users worldwide and has long been more than a private messenger. More and more companies are using whatsapp targeted in marketing and customer service one. Meta is also driving this development forward and offers WhatsApp Business and the WhatsApp Business Platform professional solutions for companies. In this article, you will find out what the WhatsApp Business Status Is which advantages and disadvantages It provides and how to create a status.
![WhatsApp Business Autoresponder — All Information & Instructions [August 2025]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc5b7e96a34d786c8bff_66507ffe1e7776a5e17cb9e6_whatsapp-autoresponder.avif)
WhatsApp Business Autoresponder — All Information & Instructions [August 2025]
If you're already successful with WhatsApp Business communicate, you probably know the WhatsApp autoresponder. This feature helps you to answer customer inquiries automatically and in doing so to save valuable time.
But what exactly is behind it? The WhatsApp autoresponder — also known as Quick answers or automatic answers— are predefined text messages, with which you frequently asked questions Answer quickly and efficiently. It also allows you to communicate proactively, such as by sending welcome messages or automatically providing important information.
In this article, you'll learn how to Using autorespondersto instantly greet customers and start valuable interactions. We will also show you Quick Reply Examplesthat make it easier to get started. Information in curly brackets, such as {{text modules}}, can be individually adjusted to personalize automatic messages.
![Schedule a WhatsApp business message - these options are available for companies [2025]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc5bfde71a156123141a_67eef994d715bb1c07089e5a_whatsapp-business-nachricht-planen.avif)
Schedule a WhatsApp business message - these options are available for companies [2025]
WhatsApp Business is a central channel for customer communication and marketing in many companies. But one important feature is missing: Pre-schedule messages. This is particularly important for campaigns, reminders and automated processes. In this article, you'll find out which Solutions and tools Are there and how companies with the WhatsApp Business Platform Be able to send messages professionally and automatically.
![Verify WhatsApp Business Account — Here's How [December 2024]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc5a1376098a136d196a_64d3aa0e75546a31c01b1f49_WhatsApp%2520Business%25201.avif)
Verify WhatsApp Business Account — Here's How [December 2024]
WhatsApp has introduced a new feature: Businesses can your Get account verified. Visitors to the WhatsApp company profile will be successfully verified by a small green hook In which company profile displayed. That makes for more trust with prospective buyers of your company and increases your sales! You can also set yourself apart from your competitors through WhatsApp Business Verification. But how does the verification process work?

WhatsApp Business Marketing on Black Friday
It's that time again: Black Friday 2026 is on. Millions of email newsletters with this year's offers are being sent by companies to customers. However, the majority of emails sent will not be read by customers. That is why we say: It is time to communicate with customers where they are anyway — namely on messengers such as WhatsApp, which is actively used by more than 60 million Germans.
![WhatsApp Business API — Guide for Businesses [2025]](https://cdn.prod.website-files.com/68b19e5233a4641b9e2e4f95/692dcc5921515776ff5d3806_689d92f5db970401f2b30673_whatsapp-business-api.avif)
WhatsApp Business API — Guide for Businesses [2025]
whatsapp With more than 2 billion users worldwide, the most popular messengers. In Germany alone, over 60 million people use Messenger every day (Source: Statista 2022). The WhatsApp is owned by Meta Platforms, Inc. (formerly Facebook) has been offering the products for several years WhatsApp Business and WhatsApp Business API also companies a way to use Messenger for customer communication and marketing.









